I ordered an HDR bridle around Christmas time. Item was on back order for a while. I then saw that I had been charged on my account, and that the item had been shipped, but I never received the item. Have been in contact with them since I was charged with the order...Read more
I ordered a $135 sheepskin saddle cover from State Line in November. Three weeks later I received the item in the wrong color. I called customer service and was told I had to take pictures of the item and email a 3rd party, then wait for a return label. Two days later...Read more
Ordered an english saddle pad that did not fit my english saddle. I paid approx. $38 for the pad, but UPS ground wanted $28 to return it ground service. I won't be reimbursed for this shipping charge, so if I returned it, I would be out the $28.00. So that didn't make...Read more
State Line Tack - Horrible customer service. Horrible return service
Ordered boots and wife wanted ti return them. I got the return authorization number and shipped back. That was 20 days ago. Ni one replies to emails for status, no rep can give me status. I will never order through this company again. Stay clear of this deadbeat company.
I placed order today was told all in stock.get email saying all is out of stock till middle of dec.they ran my card so now $400. Is tried up takes 5_7 days to be put back on my debit card.then said pay $24.00 so if it comes in on 19 we can 2 day it for xmas.at time she...Read more
State Line Tack - BUYER BEWARE
BUYER BEWARE StateLineTack doesn't warranty supplements that hurts ur #horse #horseracing #truth #statelinetack.com #buyerbeware
I purchased boots (wished I had read the reviews first) Tabs tore, thwhen trying to put on, still they insisted this was not a defect, they were mis-sized (even ordered one size larger than what normally wear). Customer service was AWFUL!!!! Even spoke with upper...Read more
I didn't like
- Would never recommend this company
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